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The Director, Information Security, leads Technology Credit Union’s Information Security Program to protect member, employee, and organizational information. The role provides strategic, regulatory, and operational leadership; oversees security controls, technologies, and incident response; and advises executives and committees on cybersecurity risk and program effectiveness. The Director partners with technology and business leaders to securely enable emerging technologies, leads Information Security staff, and promotes a collaborative, risk-aware culture.
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The Retail Information and Support Specialist is responsible for coordinating, gathering, and organizing documentation to support retail and business inquiries. This role serves as a central point of contact between cross-functional teams, ensuring that requested information is accurate, complete, and delivered within established timelines. The Specialist researches policies, procedures, operational processes, and business requirements; collaborates with subject matter experts to obtain supporting materials; maintains document repositories; and provides clear, timely communication to stakeholders.
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The Lending Center Consultant is responsible for the maintenance and followup of loan and membership applications received from non-branch sources including the website, Lending Center, Member Contact Center, Private Banking, Mortgage Lending and 24-hour access service.
During the processing period between application and funding, the Lending Center Consultant will provide relevant and timely information and guidance to the member, and will schedule the member for document signings at the appropriate Technology Credit Union (Tech CU) Branch, e-signature or remote signing. The primary focus of this...
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The Relationship Banker assists members with a full range of financial products and services in a retail branch setting, including banking transactions, product education, and relationship-based sales. The role balances exceptional service delivery with the ability to identify needs, build rapport, and convert service interactions into appropriate sales and referral opportunities.
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The Mortgage Servicing Specialist II assists with the servicing of residential mortgage (1-4 family) loans. The incumbent sets up files on the servicing systems, records principal, interest and escrow payments, maintains file storage, tracks insurance, supports technology implementation/enhancements, and provides excellent member service.
The incumbent ensures the accurate, efficient, and...
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The Staff Accountant 2 is responsible for moderately complex accounting entries for investments, investment services, commission payouts, accounts payable/receivable, fixed assets accounting, governmental reporting and the closing process.
Duties and responsibilities are carried out in support of Technology Credit Union's (Tech CU) requirements for accurate and timely financial accounting information and account management.
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The AVP, Branch and Market Development Manager is responsible for management and daily operations of the assigned branch, as well as implementing market strategies and business plans for the overall effectiveness and success of the branch. The role involves business planning, managing expectations, delivering stellar service, selling, training and coaching, leveraging relationships and improving processes through multi-channel relationship development and outreach efforts. The incumbent models exemplary performance, supports all elements of exceptional member experience and demonstrates the Technology Credit Union...
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The Senior Relationship Banker assists members with a full range of financial products and services in a retail branch setting, including banking transactions, product education and sales, relationship-based sales, handling negotiables, and offering excellent service. The role balances exceptional service delivery with the ability to identify needs, build rapport, and convert service interactions into appropriate sales and referral opportunities.
In addition, the Senior Relationship Banker is responsible for developing direct sales growth including but not limited to mortgage, auto lending and market development....
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The Knowledge Base Program Manager is responsible for leading the management, optimization, and governance of Technology Credit Union’s (Tech CU) enterprise knowledge ecosystem, including Tech CU’s Knowledge Hub. This role partners closely with business units, subject‑matter experts, leadership, and cross-functional partners to design and employ scalable content governance practices, manage content workflows, strengthen taxonomy and search effectiveness, maintain a unified organizational voice, and leverage knowledge base analytics and AI capabilities to continuously optimize Tech CU’s knowledge management program. The incumbent is equal parts content strategist, systems...
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The Relationship Banker assists members with a full range of financial products and services in a retail branch setting, including banking transactions, product education, and relationship-based sales. The role balances exceptional service delivery with the ability to identify needs, build rapport, and convert service interactions into appropriate sales and referral opportunities.
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The AVP, Branch and Market Development Manager is responsible for management and daily operations of the assigned branch, as well as implementing market strategies and business plans for the overall effectiveness and success of the branch. The role involves business planning, managing expectations, delivering stellar service, selling, training and coaching, leveraging relationships and improving processes through multi-channel relationship development and outreach efforts. The incumbent models exemplary performance, supports all elements of exceptional member experience and demonstrates the Technology Credit Union...
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The Contact Center Specialist is responsible for providing support and assistance to existing members, potential members and other parties who contact Technology Credit Union (Tech CU) by telephone and/or email, including other departments. When responding to incoming phone calls and emails, the Contact Center Specialist adheres to established Tech CU policies and procedures to effectively satisfy inquiries, resolve problems, fulfill services requests and cross-sell relevant products and services as presented by the client.
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The Senior Relationship Banker assists members with a full range of financial products and services in a retail branch setting, including banking transactions, product education and sales, relationship-based sales, handling negotiables, and offering excellent service. The role balances exceptional service delivery with the ability to identify needs, build rapport, and convert service interactions into appropriate sales and referral opportunities.
In addition, the Senior Relationship Banker is responsible for developing direct sales growth including but not limited to mortgage, auto lending and market development. The incumbent...
